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Biogen Support Services
1-800-456-2255
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SMA Support
SMA360°™
1-844-477-4672

This product support information is applicable to patients who have been prescribed Biogen therapies in the United States only.

For product support in countries outside of the U.S., please contact the Biogen affiliate in your country or email [email protected] if your country is not represented.

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Your doctor should always be the primary resource regarding treatment options.
Call your doctor for medical advice about side effects. You may report side effects to the FDA at 1-800-FDA-1088.

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Partnerships and collaborations are critical to building our neuroscience innovation ecosystem. We welcome the opportunity to explore working with other innovators. 

If your company or institution would like to share a potential asset or platform technology for collaboration, please submit your opportunity through our Partnering Portal.

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If you wish to report any compliance concerns regarding Biogen or any of its employees or contractors, you may do so in writing at the address provided below or confidentially and anonymously, where permitted by local law, by using the Compliance Helpline. Complaints submitted in this manner will be forwarded directly to the Chair of the Audit Committee.

To submit a report in the U.S. and Canada through the Compliance Helpline, call us toll-free at 1-866-418-2859 (click here for international Compliance Helpline dial-in numbers). Please note BIOGEN® does not make and is not associated in any way with the product  “BIOGEN Keto ACV Gummies”  and will not be able to answer questions about this product.  BIOGEN® is a registered trademark of Biogen MA Inc.

Click here to submit a report online or write to us at:

Corporate Compliance
Biogen Inc.
225 Binney Street
Cambridge, MA 02142
USA